Published in the San Diego Union-Tribune June 7, 2021 By Barbara Bry Happy wife, happy life. Happy customers, really happy and successful company. Your customer’s experience with your product and/or service — before, during and after the purchase — is an essential part of building a successful organization. You want to retain the customer because […]
Shining a light on change, but still it’s hard to take action
Published in the San Diego Union-Tribune, May 31, 2021 NEIL SENTURIA I’m There for You, Baby The Greeks had a word for it. “Change is the only constant in life,” said Heraclitus, a Greek philosopher who ran a small venture capital operation in the town of Ephesus around 475 BC. If he only knew how true […]
Newspaper fan, ER nurse puts in winning bid for column
Published in the San Diego Union-Tribune, May 24, 2021 by Neil Senturia And the winner is Mike Kostelyk. Of all the gin joints, in all the towns, in all the world, this guy stumbles onto my column. You may remember that a few weeks ago, I offered an NFT (non-fungible token) of one of my […]
‘Father of the cellphone’ shares vision of past, future
Published in the San Diego Union-Tribune, May 17, 2021 ‘Father of the cellphone’ shares vision of past, future BARBARA BRY I’m There for You, Baby Marty Cooper is best known as the “father of the cellphone” that debuted in 1973 long before the Internet, the personal computer, the cordless phone or even a television remote control. […]
Getting fired just might make you a better entrepreneur
By Neil Senturia Published in the San Diego Union-Tribune, May 10, 2021 Former President Donald Trump made the phrase “you’re fired” a catchphrase of “The Apprentice” TV show. I never liked the sound of the words; they felt final and hard, uncaring and harsh. Recently, I was hired to do a significant six-month consulting contract […]
Why does the pay gap still exist between men, women?
Published in the San Diego Union-Tribune, May 3, 2021 by Barbara Bry After four years on the San Diego City Council, I’ve returned to the world of innovation and entrepreneurship, and this week, here is what’s on my mind as my darling husband Neil takes time off to go fishing. We would like to think […]